📦 Did You Receive the Wrong Product? Here's What You Need to Know!

Introducing Our Official Partnership with Ouhoe!

We are thrilled to announce a major partnership with Ouhoe, a leading innovator in the beauty industry, to bring you an exclusive, upgraded version of our best-selling peel-off lip liner!

This new version features a shorter, wider applicator, designed for even easier application while maintaining the same 5ml of product you love. This change was made exclusively for our customers, based on your feedback, ensuring a smoother and more precise application.

Why Does My Product Look Different?

If you’ve received your order and noticed a slightly different design, don’t worry! You got the official, upgraded version of our lip liner, thanks to our exclusive partnership with Ouhoe.

✔️ Same formula you love, just in an improved tube!
✔️ Same 5ml of product—we never reduce the amount you get.
✔️ Easier application thanks to the wider applicator.

This upgrade was made to give you a better user experience, and we're excited for you to try it!

Beware of Fake Products on Amazon & Other Sites

Our peel-off lip liner is exclusively sold on Timbersonic—nowhere else! Recently, we’ve seen cheap imitations flooding Amazon and other platforms, falsely claiming to be our product.

🚫 If you bought from Amazon or any other third-party site, it is NOT our product.
✅ Only orders placed on Timbersonic.com are authentic and backed by our quality guarantee.

We encourage you to check our thousands of 5-star reviews—our real customers know the difference!

Still Think You Got the Wrong Item? Let’s Fix It!

If you believe there was a mistake with your order, we’re here to help. Please reply to this email or contact us through our support page with the following details:

✔️ Your order number (e.g., #10001, #10002)
✔️ A clear photo of the item you received
✔️ A brief explanation of the issue

Our team will review your request and make it right ASAP!

💖 Our Commitment to You

This official partnership with Ouhoe is a huge milestone for us, and we’re committed to staying ahead of the competition and continuing to deliver high-quality, exclusive products just for you.

Thank you for choosing Timbersonic—we appreciate your trust and can’t wait for you to experience the next level of lip perfection!

🔗 Need help? Contact us here: [ https://timbersonic.com/pages/contact-us-timbersonic ]